However, the good news is that Lyft has several features that help drivers maintain high ratings. That might sound like a good rating, but it’s not-you want it to be as close to five stars as possible.Ī rating of more than 4.95 is ideal, but it shouldn’t dip below 4.9 if you can help it. If you get 85 five-star ratings, 14 four-star ratings, and one three-star rating, your average rating will be 4.84. Your driver rating is the average of your last 100 ratings. Having a two-way rating system is Lyft’s way of ensuring that both drivers and riders can have a safe experience. It will deactivate a driver with consistently poor ratings. Lyft uses driver ratings to ensure that everyone offers good customer service and maintains professionality. While you can’t rate someone for not tipping, you can give them a low rating for making you wait, being rude, being inebriated, making a mess in your car, and so on. In other words, each rider has a rider rating that tells drivers how good of a passenger they are. Later on, I’ll explain how Lyft calculates your overall rating.Ĭonversely, there is also a Lyft passenger rating system. The fewer you get, the more likely you are to have a bad average rating. Your goal should be to get a five star rating after each ride. How Do Lyft Driver Ratings Work?Īfter each Lyft ride, passengers can rate their drivers. In addition, a rider may cancel the ride if they notice you have a poor rating.įor example, they may worry that you will be rude to them or drive unsafely. It doesn’t want its passengers to have unpleasant experiences when using the Lyft app. Lyft may review your account and even deactivate it if you have a poor driver rating. Your Lyft rating tells passengers how good of a driver you are.Īfter each ride, a passenger can rate you from one to five stars based on factors such as: 5 Ways to Improve Your Lyft Driver Rating.Can You Dispute an Unfair Lyft Driver Rating?.What Happens if You Get a Bad Lyft Driver Rating?.Understanding Good and Bad Lyft Ratings.
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